Last updated 25 August 2026
Terms of Use
These terms cover this website. They do not cover the collection itself. What we do for you at the counter is governed by the paperwork you sign there, and by whatever program, policy or court order sent you to us.
Acceptance
Using this site means accepting these terms
If you do not accept them, please do not use the site. Calling us instead is always an option, and often a faster one.
Information
What the information here is
This site explains what we collect, how a collection works, and what various programs require. It is general information about our services.
It is not medical advice, legal advice, or an interpretation of anyone's result. Pages on this site describe federal testing rules, court admissibility and detection windows because people arrive needing to understand them. That is explanation, not counsel. If you need to know what a result means for your health, ask a physician. If you need to know what it means for your case, your job or your license, ask your attorney or the party that ordered the test.
We do not interpret results by phone or email, and we do not advise you on how to respond to one.
Rules change, and this site is a snapshot
Testing is governed by federal and state regulation that is revised from time to time. We keep this site current to the best of our ability, and some of what it says is true only until a rule changes. The oral fluid section on the DOT page is the clearest example: it describes the position as it stands, and it will need rewriting the day that changes.
Do not rely on this site as your compliance reference. Verify anything that carries a legal or employment consequence against the current regulation or with your own advisor.
Pricing
Standard catalog prices are temporarily not displayed while we review the catalog. The Custom Rapid Panel and Custom Non-DOT Lab Panel selectors display their prices after at least one substance is selected. Each price is based on the highest pricing tier represented by the selected substances. Call us to confirm the current price for every other service. The amount can depend on the laboratory profile, participant count, collection location, legal documentation, confirmation testing or optional services.
Saving a selection on this site does not create a charge. A displayed custom panel price reflects the substances selected at that time. Confirmation testing, employer programs and mobile collections are handled separately.
Booking
Booking is provided through a separate booking service, and your use of that service is subject to its own terms and privacy policy. A booking reserves a time. It is not a guarantee that a particular test is appropriate for your situation, which is something we confirm when we see your paperwork.
Some services are arranged by telephone rather than online, because they need a date, a location, a headcount or a case checked first. Those are marked as such on the relevant pages.
No guarantee of outcome
We perform collections carefully and to procedure. We do not control, and do not guarantee, what a laboratory finds, how long an agency takes, or whether a court accepts a result. Where a page describes what makes a result defensible, it is describing the procedure we follow, not promising an outcome.
Use
Acceptable use
You agree not to:
- Use this site for any unlawful purpose.
- Attempt to gain unauthorized access to it, or to disrupt it.
- Copy its content and present it as your own.
- Misrepresent yourself or another person when contacting us or booking.
Our content
The text, design and images on this site belong to Trust Screen Lab. You are welcome to read, print and share pages for your own use, or to send a link to someone who needs it. Reproducing the content commercially, or republishing it as your own, is not permitted.
Outside services
Links to other sites
Where we link out, we do so because the destination is useful. We do not control those sites and are not responsible for their content, their accuracy or their handling of your information.
Availability
We do not guarantee that this site will be available without interruption or free of error. It may be changed, suspended or withdrawn at any time.
Limitation of liability
To the fullest extent permitted by Arizona law, Trust Screen Lab is not liable for any indirect, incidental or consequential loss arising from your use of this website or from reliance on information published here. Nothing in these terms limits any liability that cannot lawfully be limited.
This section is about the website. It does not alter our obligations under the collection paperwork you sign with us.
Governing law
These terms are governed by the laws of the State of Arizona, and the courts of Maricopa County, Arizona have jurisdiction over any dispute arising from them.
Changes
If these terms change, the date at the top of this page changes with them. The version published here is the current one.
Contact
Trust Screen Lab, 627 S 48th Street, Suite 103, Tempe, AZ 85281. (480) 210-1016. Admin@trustscreenlab.com. See also our Privacy Statement.
Something here unclear
Ask before you come in, not after.
Frequently asked questions (FAQ)
Website terms questions
Is the information on this site medical or legal advice?
No. The site provides general information about services. Ask a physician about health meaning, and ask an attorney or the ordering party about legal or employment consequences.
Are prices displayed on the website?
Standard catalog prices are temporarily not displayed while the catalog is reviewed. The Custom Rapid Panel and Custom Non-DOT Lab Panel selectors display their prices after at least one substance is selected. Call us to confirm the current price for every other service.
Does saving a selection create a charge?
No. A saved selection is only a shortlist for booking or a phone conversation. It does not create a charge or lock in a price.
What does an online booking do?
Booking uses a separate service and reserves a time. It does not guarantee that a particular test is appropriate for your paperwork or situation.