Phone
Scheduling, pricing and panel questions. The quickest way to get a straight answer.
Tempe, Arizona
Talk to someone who knows the answer.
Ask before you book. One short call saves a wasted collection.
Custom panels. Tell us what your roles require and we build the panel around it.
- Mon to Fri
- 8 AM to 5 PM
- Walk-ins welcome
Reach Us
Four ways to get in touch
Calling is fastest. Everything else reaches the same team.Send documents, agency letters or a collection order and we will confirm what applies.
Visit
627 S 48th Street, Suite 103
Tempe, AZ 85281
Hours
Monday to Friday
8 AM to 5 PM
Closed Saturday and Sunday. On-site visits for employers can be arranged outside these hours.
Booking a collection. Appointments are scheduled online through our booking page, or by phone if you would rather have someone walk you through the options. Employers with a roster to test should start on the employer accounts page.
Send a message
Tell us what you need and we will reply.
This reaches our Tempe team directly. If your question is time sensitive, call instead. Please do not send medical records or test results through this form.
- Goes straight to our office inbox
- Used to answer your question, nothing else
- Employer or on-site request? Use the employer form
Before you visit
Bring a photo ID, and bring the order if someone else is requiring the test.
An employer, agency or court order names the exact panel and tells us whether the result must travel under a documented chain of custody. Arriving without it is the most common reason a visit has to be repeated.
Frequently asked questions (FAQ)
Questions before your visit
Where is Trust Screen Lab in Tempe?
Visit Trust Screen Lab at 627 S 48th St, Suite 103, Tempe, AZ 85281. Our posted office hours are Monday through Friday, 8 AM to 5 PM. Book online or call (480) 210-1016 to arrange your test.
Do I need an appointment, or can I walk in for a drug test?
Book online or call (480) 210-1016 before visiting to check availability for your test. Have your employer authorization or testing order ready so we can confirm the correct service and collection requirements.
Can I get drug-test results the same day?
A rapid Non-DOT urine screen can provide a preliminary negative result in about 5 to 10 minutes after testing. A non-negative screen needs further processing before a final result. Laboratory drug tests, DOT tests, hair and nail tests, and DNA tests have separate processing times.
How much does drug or alcohol testing cost?
The price depends on the specimen, panel, collection arrangements, and any required confirmation or review. Call (480) 210-1016 with your testing order for current pricing. If an employer or program is paying, confirm its authorization before purchasing a test yourself.
What should I bring to my drug-test appointment?
Bring a current photo ID and any employer authorization, registration code, or court or program instructions. The order should identify the specimen, panel, and whether the test is DOT or Non-DOT. Call before your visit if any of that information is missing.